Sending Your Winnings Back to Your Wallet
When you are ready to cash out, head to the cashier and open the withdrawal section. We send payouts to the same e-wallet used for your deposit — GCash, Maya, or InstaPay. Enter the amount you want to move, double-check the wallet number on screen, and submit the request. Your account must be verified before a withdrawal is processed; if verification is
still pending, we will prompt you to complete it first. We do not invent payout timelines — actual processing depends on your wallet provider and account standing at the time you submit.
- Go to withdrawals — Inside the cashier, switch to the withdrawal tab and confirm which e-wallet should receive the funds.
- Enter your amount — Type the amount you want to withdraw. The screen shows your available balance so you can match it exactly.
- Verify your identity — If your KYC is complete, the request moves forward. If not, you will be directed to finish document verification first.
- Funds sent to wallet — Once approved, the payout is dispatched to your GCash, Maya, or InstaPay account number on record.