Reference

Our Terms, Your Rights, and How We Handle Both

Every account on slotandgo is governed by these legal terms — they set out what we do with your data, how your account is managed, and what you can expect from us when something needs resolving.

Philippines-eligible accounts onlyData handled per our Privacy PolicyAccount security protocols activeGCash, Maya, InstaPay covered by payment termsContact us to request changes

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POLICY CONTACT PATHS

How to Reach Us on Legal or Account Matters

If you have a question about these terms, want to request access to your personal data, or need to report a policy concern, there are three direct ways to reach us. We handle data and account queries separately from general game support so your request goes to the right team without delay.

What These Terms Actually Cover

slotandgo Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

These terms govern your relationship with slotandgo from the moment you create an account. They cover how we collect and store your personal information, how your account wallet interacts with GCash, Maya, and InstaPay transactions, and the conditions under which account access may be reviewed or

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suspended. We process your data only to the extent needed to run your account, verify your identity, and process payments. Your GCash or Maya account number is used solely for transaction matching and withdrawal verification — we do not share it with third parties outside of
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payment processing. Cookies on the platform track session activity and payment-flow state; you can manage these via your browser settings, though some functions depend on session cookies to work correctly. By continuing to use the platform after any update to these terms, you acknowledge the revised
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version. Where a provision conflicts with applicable Philippine law, the local law applies. We keep transaction records and account data for as long as required by applicable regulations, after which they are securely deleted. If you are unsure whether access is permitted under your local circumstances,
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check with a legal adviser before registering.

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

HOW WE HANDLE THIS

Data, Security and Account Retention Practices

We manage your account and its data with specific technical and process controls, not just policy statements. Here is what that looks like in practice across four areas you should know about before you register.

Data Handling Personal data — name, mobile number, and linked e-wallet details like GCash or Maya — is collected only for account operation, identity checks, and payment processing. It is not sold to advertisers.

Cookie Use We use session cookies to keep your login active and to track payment-flow state during a GCash or InstaPay deposit. Preference cookies can be cleared from your browser without affecting your account balance.

Account Security Login uses OTP verification sent to your registered mobile number. If you suspect unauthorised access, lock your account immediately via the Security section in your account dashboard, then contact live chat.

Data Retention We keep account records and transaction logs for the period required under applicable regulations. After that window closes, data is deleted from active systems. You can request a copy of your data at any time through email support.

Answers to Common Legal and Policy Questions

These are the policy questions we hear most often from account holders in the Philippines. If your question is not here, live chat and email support can address it directly.

Access depends on local law and is available only to eligible players where permitted. You confirm eligibility when you register. If local regulations change, account access may be reviewed or restricted accordingly.

We collect your name, mobile number, and linked e-wallet details — such as your GCash or Maya account — for identity verification and payment processing. No data is collected beyond what account operation requires.

Email our support address found under 'Contact Us' in your account settings. Include your registered mobile number and the scope of the request. We will respond within the timeframe required by applicable regulations.

You can request deletion of personal data not required by law or regulation. Data tied to transaction records must be retained for the regulatory period. Send a deletion request via email and we will confirm what can be removed.

Linked e-wallet details used only for payment processing are removed from active systems once your account is closed and the required retention period has passed. Transaction records tied to regulatory compliance are retained separately.

We notify you via the contact method registered on your account when material changes are made to these terms. Continuing to use the platform after the effective date means you accept the updated version.

Reference

Legal

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.

InfoPrivacy Policy InfoAbout Us InfoMayon Gold Jackpot

Our Terms, Your Rights, and How We Handle Both

How to Reach Us on Legal or Account Matters

Data, Security and Account Retention Practices

Answers to Common Legal and Policy Questions

01 Who can legally hold a slotandgo account in the Philippines?

02 What personal data does slotandgo collect and why?

03 How do I request a copy of my personal data?

04 Can I ask for my account data to be deleted?

05 What happens to my GCash or InstaPay details if I close my account?

06 How will I know if the terms have been updated?

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