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How slotandgo Handles Your Personal Information

Your account data and payment details stay with us — not passed around, not sold on. When you fund your account through GCash, Maya, or InstaPay, the information you share is used only to process that transaction and keep your account secure.

Data used only for account and payment purposesGCash, Maya, InstaPay transaction data protectedNo data sold to third partiesRight to request, correct or remove your dataJurisdiction-dependent access
slotandgo How slotandgo Handles Your Personal Information
DATA HANDLING DETAILS

Security, Cookies, Retention and Your Rights

Your account security and data integrity are not treated as afterthoughts. Every connection to slotandgo runs over SSL encryption, and payment-related data passed through GCash, Maya, or InstaPay channels is handled in line with those processors' own security standards. We apply access controls internally so only authorised staff can view account-level data, and only when needed to resolve a support case or comply with a legal request.

Cookies and Tracking

We use session cookies to keep you logged in and functional cookies to remember your payment method preference. No behavioural advertising cookies are set without your consent.

Account Security

Login attempts trigger an OTP to your registered mobile number. If we detect an unusual device or location, your session may be paused until you confirm your identity.

Data Retention

Active account data is kept for as long as your account exists plus the period required by applicable regulations. Closed accounts are anonymised after that window closes.

Your Rights

You can request a copy of your data, ask us to correct inaccurate details, or request deletion of your account. Rights are subject to what local law permits in your jurisdiction.

REACH OUR TEAM

How to Contact Us About Your Privacy

If you have a question about your data, want to see what we hold on your account, or need to correct something, get in touch through any of the channels below. We handle all data-related requests separately from general account support so your query goes straight to the right person. Response times depend on request complexity, but we acknowledge every message.

Team online

Live Chat

Open the chat icon from any page on slotandgo to raise a data request or privacy question directly with our support team.

Email Support

Send your data access or deletion request to our support email. Include your registered account name so we can locate your record quickly.

Account Settings

Some data corrections — like updating your contact number or linked e-wallet — can be made directly inside your account settings without contacting support.

Common Questions About Your Privacy at slotandgo

These are the questions we actually receive about how we handle account data, payment records, and your rights under this policy. If your question is not here, reach us through live chat or email and we will give you a direct answer.

No. GCash and Maya transaction data is passed only to the payment processor to complete your deposit or withdrawal. We do not sell or share it with advertisers or unrelated third parties.

Contact us via live chat or our support email with your registered account name. We will compile and send your data summary within the timeframe required by applicable rules.

Yes. Submit a deletion request through support. We will close the account and anonymise your data after the retention period required by local regulations has passed.

We set session cookies to keep you logged in and functional cookies for payment preferences. No advertising-tracking cookies are placed without your explicit consent.

Every login is verified by an OTP sent to your registered mobile number. Unusual device or location signals may trigger an additional identity check before your session continues.

We keep closed-account data for the period required by applicable Philippine regulations, then anonymise it. Active account data is retained for as long as your account remains open.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.